DARTNODE ACCEPTABLE USE POLICY

Effective Date: April 21, 2026 | Last Revised: April 21, 2026

This Acceptable Use Policy ("AUP" or "Policy") governs the use of all services provided by Snaju Inc., a Texas corporation doing business as DartNode ("DartNode," "Company," "we," "us," or "our"), including but not limited to virtual private servers, dedicated servers, cloud hosting, web hosting, colocation, and related infrastructure services (collectively, the "Services").

This AUP is incorporated by reference into DartNode's Terms of Service and applies to all users of the Services, including Customers, their authorized users, end-users, and any third parties accessing Services through Customer accounts. Capitalized terms not defined in this Policy have the meanings given to them in the Terms of Service.

BY ACCESSING OR USING DARTNODE SERVICES, YOU AGREE TO COMPLY WITH THIS ACCEPTABLE USE POLICY. MATERIAL VIOLATIONS MAY RESULT IN SUSPENSION OR TERMINATION OF SERVICES IN ACCORDANCE WITH ARTICLE XII OF THE TERMS OF SERVICE.

ARTICLE I - GENERAL PRINCIPLES

Section 1.1 - Lawful Use. The Services are provided exclusively for lawful purposes. Customer must comply with all applicable local, state, national, and international laws, regulations, and ordinances when using the Services.

Section 1.2 - Responsible Use. Customer shall use the Services in a responsible, ethical, and professional manner. Customer is responsible for all activities conducted through its Account and for the actions of anyone Customer permits to access its Services.

Section 1.3 - Third-Party Compliance. Customers who provide services to third parties through DartNode's infrastructure must ensure that such third parties comply with this AUP. Customer is liable for violations committed by its end-users or downstream customers.

ARTICLE II - PROHIBITED USES AND CONTENT

Section 2.1 - Illegal Activity. The following activities are prohibited:

1. Any activity that violates federal, state, local, or international law;
2. Fraud, identity theft, or financial crimes;
3. Money laundering or terrorist financing;
4. Unlicensed distribution or sale of controlled substances;
5. Trafficking in stolen goods or counterfeit products;
6. Operation of unlicensed gambling services;
7. Violations of export control laws or economic sanctions, as further described in Article XIV of the Terms of Service; and
8. Any activity that would subject DartNode to criminal or civil liability.

Section 2.2 - Prohibited Content. The following content may not be hosted, stored, transmitted, or distributed through the Services:

1. Child Sexual Abuse Material (CSAM): Any content depicting the sexual exploitation or abuse of minors. DartNode reports all confirmed CSAM to the National Center for Missing & Exploited Children (NCMEC) as required by 18 U.S.C. § 2258A and preserves evidence as required by law. Accounts found to host CSAM are terminated immediately without notice;
2. Non-Consensual Intimate Imagery: Including content depicting non-consensual acts or intimate imagery shared without consent;
3. Copyright Infringement: Copyrighted material distributed or hosted without authorization, including pirated software, movies, music, games, and books;
4. Defamatory Content: Material that is libelous, slanderous, or knowingly false and injurious to reputation;
5. Content Promoting Violence or Terrorism: Material that incites, glorifies, or promotes violence, terrorism, or extremist ideology;
6. Doxing: Publishing private information to harass, intimidate, or endanger individuals; and
7. Counterfeit Goods: Sale or distribution of counterfeit products or trademark-infringing goods.

ARTICLE III - PROHIBITED TECHNICAL ACTIVITY

Section 3.1 - Network Attacks and Abuse. The following network-related activities are prohibited:

1. Denial-of-Service Attacks: Launching, participating in, facilitating, or sourcing DDoS or DoS attacks against any target, whether on DartNode's network or elsewhere;
2. Unauthorized Access: Attempted or actual unauthorized access to systems, networks, applications, or data belonging to others;
3. Port Scanning and Vulnerability Probing: Scanning ports or probing for vulnerabilities without authorization from the target system's owner;
4. Brute Force Attacks: Password brute forcing, credential stuffing, or related automated authentication attacks;
5. Botnet Command and Control: Operating, hosting, or participating in botnet command-and-control infrastructure;
6. Malware Distribution: Hosting, distributing, or operating malware, ransomware, stealers, or exploit kits;
7. Phishing Infrastructure: Hosting phishing pages, credential-harvesting kits, phishing-as-a-service platforms, or related infrastructure;
8. Packet Sniffing: Intercepting or capturing network traffic not intended for Customer's systems;
9. IP Spoofing: Forging packet headers or source addresses;
10. BGP Hijacking: Announcing prefixes without authorization or otherwise manipulating Internet routing.

Section 3.2 - Email and Messaging Abuse. The following communications-related activities are prohibited:

1. Spam: Sending unsolicited bulk email (UBE) or unsolicited commercial email (UCE) in violation of the federal CAN-SPAM Act, 15 U.S.C. §§ 7701–7713, or applicable international anti-spam laws;
2. Email Harvesting: Collecting email addresses from websites, directories, or other sources for purposes of unsolicited email;
3. SMTP Abuse: Abuse of SMTP, including sending through unauthorized relays, evading sender-reputation systems, or using DartNode infrastructure to circumvent an upstream anti-spam measure;
4. Port 25 Abuse: Unauthorized outbound connections on TCP port 25, or use of port 25 to deliver mail that violates this AUP. DartNode restricts port 25 by default; authorized senders may request review;
5. Email Bombing: Sending large volumes of email to overwhelm recipients;
6. Forged Headers: Using forged or materially misleading email headers, return paths, or envelope data;
7. Open Mail Relays: Operating open SMTP relays;
8. SMS Spam: Sending unsolicited text messages in violation of the Telephone Consumer Protection Act or similar laws.

Section 3.3 - Prohibited Proxy and Anonymization Services. The following proxy, relay, and anonymization services are prohibited:

1. Open Proxies: Operating open HTTP, HTTPS, SOCKS, or similar proxies accessible without authentication;
2. Open Recursive DNS Resolvers: Operating DNS resolvers that accept recursive queries from arbitrary Internet hosts, due to their use in amplification attacks;
3. Open Mail Relays: See Section 3.2(g);
4. Unauthorized VPN or Proxy Services: Operating a commercial or public VPN service or proxy service without prior written authorization from DartNode;
5. Tor Exit Nodes: Operating Tor exit nodes is prohibited without prior written authorization from DartNode. Tor relays and bridges are permitted subject to abuse-response obligations.

Section 3.4 - Cryptocurrency Restrictions.

1. Mining on Shared Resources Prohibited. Cryptocurrency mining (including proof-of-work validation and similar resource-intensive validation activities) is prohibited on shared hosting, VPS, cloud, and any other Service where compute resources are shared with other Customers.
2. Mining on Dedicated Resources with Authorization. Dedicated Servers and other dedicated-resource Services may be used for cryptocurrency mining with prior written authorization from DartNode. Authorization requests should be sent to [email protected] and will be reviewed for power, cooling, and network impact.
3. Crypto-Adjacent Services. The operation of cryptocurrency exchanges, custodial wallet services, mixers or tumblers, and other crypto-adjacent services that may raise money-transmission, sanctions, or anti-money-laundering concerns requires prior review. Customer must disclose the nature of the service at the time of order and provide any compliance documentation reasonably requested by DartNode.

Section 3.5 - Security Violations. The following security-related activities are prohibited:

1. Attempting to bypass, disable, or circumvent DartNode's security controls;
2. Sharing Account credentials with unauthorized parties;
3. Operating systems with known-exploitable unpatched vulnerabilities that pose a documented risk of compromise or onward abuse;
4. Using DartNode Services to host or develop offensive security tooling for deployment against third parties without authorization.

ARTICLE IV - RESOURCE USE AND FAIR USE

Section 4.1 - Documented Limits. Services are subject to the resource limits and fair-use policies published by DartNode for each Service tier. Customer shall not:

1. Exceed documented CPU, memory, disk I/O, bandwidth, or other resource limits for the applicable Service tier;
2. Attempt to circumvent resource controls, quotas, or fair-use throttling; or
3. Use the Services in a manner that materially degrades performance or stability for other Customers.

Section 4.2 - Shared Resource Constraints. On shared-resource Services, Customer may not run persistent background processes designed to consume maximum resources, host high-bandwidth streaming services inconsistent with the Service tier, or run IRC networks inconsistent with the Service tier.

ARTICLE V - FRAUDULENT ACTIVITY

Section 5.1 - Prohibited Fraudulent Activity. The following fraudulent activities are prohibited:

1. Payment Fraud: Using stolen payment credentials, using payment instruments without authorization of the accountholder, or engaging in other forms of payment fraud;
2. Identity Fraud: Providing false identity information, impersonating another person or entity, or using synthetic identities to open Accounts;
3. Account Creation Fraud: Creating Accounts through automated means, using disposable or stolen contact details, or creating Accounts for the purpose of abusing promotional offers; and
4. Multi-Account Abuse: Operating multiple Accounts to circumvent enforcement actions, resource limits, or promotional-offer restrictions in violation of Section 2.6 of the Terms of Service.

ARTICLE VI - RESELLER RESTRICTIONS

Section 6.1 - Authorization Required. Reselling DartNode Services to third parties requires execution of an authorized Reseller Agreement with DartNode. Informal reselling, white-label resale, and sub-account-based resale without a Reseller Agreement are prohibited.

Section 6.2 - Reseller Responsibilities. Authorized resellers are responsible for the conduct of their downstream customers and must require those customers to comply with this AUP.

ARTICLE VII - ABUSE REPORTING

Section 7.1 - Reporting Process. Abuse reports should be submitted to [email protected]. Reports should include, where possible:

1. Reporter contact information;
2. IP addresses, hostnames, or URLs involved;
3. Description of the alleged violation;
4. Supporting evidence such as logs, headers, screenshots, or packet captures; and
5. Timestamps with time zone.

Section 7.2 - DartNode Response Commitments. DartNode commits to:

1. Acknowledging receipt of abuse reports within twenty-four (24) hours;
2. Providing an initial substantive response within seventy-two (72) hours; and
3. Pursuing good-faith remediation of confirmed abuse, which may include customer notification, content removal, service suspension, or in serious cases law enforcement referral.

Section 7.3 - Customer Abuse Response Obligations. Customer must:

1. Respond to DartNode abuse notifications within twenty-four (24) hours;
2. Take corrective action to resolve confirmed issues;
3. Provide status updates on remediation efforts; and
4. Implement measures to prevent recurrence.

ARTICLE VIII - ENFORCEMENT

Section 8.1 - Investigation. DartNode reserves the right to investigate suspected violations of this AUP. Investigation may include reviewing logs, traffic analysis, content inspection, and cooperation with third parties and law enforcement, consistent with DartNode's Privacy Policy and applicable law.

Section 8.2 - Range of Responses. Upon determination of a violation, DartNode may take any of the following actions, in DartNode's discretion and proportionate to the severity and pattern of the violation:

1. Warning: Formal warning requiring corrective action;
2. Resource Throttling: Rate-limiting or throttling of specific resources;
3. Content Removal: Removal or disabling of access to violating content;
4. Service Suspension: Temporary suspension of affected Services;
5. Service Termination: Permanent termination of the affected Service, subject to Article XII of the Terms of Service;
6. Account Termination: Termination of the Customer's Account;
7. IP Nullrouting: Blocking network access to affected IP addresses;
8. Data Preservation: Preservation of data in response to a lawful preservation request or as reasonably required for an investigation;
9. Law Enforcement Referral: Referral to appropriate authorities.

Section 8.3 - Immediate Action Without Prior Notice. Consistent with Section 12.4 of the Terms of Service, DartNode may take immediate action without advance notice for:

1. Violations involving illegal content (in particular, CSAM);
2. Active network attacks sourced from Customer infrastructure;
3. Severe resource abuse materially affecting other Customers;
4. Court orders or binding law enforcement directives; or
5. Activity posing imminent harm to DartNode's network, Customers, or third parties.

Section 8.4 - Proportionality and Pattern. DartNode's enforcement approach is proportionate. First-time, isolated, or inadvertent violations are generally addressed through warning and cooperative remediation. Severe or repeated violations may warrant suspension or termination.

Section 8.5 - Refunds on AUP Termination. Services terminated for confirmed AUP violations are not eligible for refunds under Article IV of the Terms of Service, except as expressly required by applicable law.

ARTICLE IX - INDEMNIFICATION

Section 9.1 - Customer Indemnification. Customer agrees to indemnify, defend, and hold harmless DartNode, its officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorney's fees) arising from:

1. Customer's violation of this AUP;
2. Customer's use or misuse of the Services;
3. Content hosted, transmitted, or stored by Customer;
4. Customer's violation of any third-party rights; or
5. Actions of Customer's end-users or downstream customers.

ARTICLE X - MODIFICATIONS

Section 10.1 - Policy Changes. DartNode reserves the right to modify this AUP from time to time. Material changes will be posted on our website with an updated "Last Revised" date and, for material changes, notice will be provided to Customer by email or through the Account dashboard.

Section 10.2 - Continued Use. Continued use of Services after the effective date of a modification constitutes acceptance of the updated AUP.

ARTICLE XI - CONTACT INFORMATION

Section 11.1 - Questions. For questions about this Acceptable Use Policy, contact:

Snaju Inc. d/b/a DartNode
League City, Texas, United States
Abuse: [email protected]
Legal: [email protected]
Support: [email protected]
Help: [email protected]
Phone: (281) 724-4464

BY USING DARTNODE SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO COMPLY WITH THIS ACCEPTABLE USE POLICY.